Information behavior is defined as, “The totality of human behavior in relation to sources and channels of information, including both active and passive information seeking and information use,” (Wilson, 2000, p. 249). In other words, information behavior is how people, usually of a specific demographic, search for, respond to, and engage with certain information.
Though libraries, archives, museums, and other cultural heritage institutions are striving to become more accessible, these institutions can be intimidating to those who have historically had trouble with accessing the information that they seek. For cultural heritage institutions to become more inclusive and accessible, they must understand the information needs of those who have not been accommodated in the past. Specifically, researching the information seeking behavior and information needs of the LGBTQIA+ community can better equip libraries and their staff to be as welcoming and accessible as possible. Furthermore, by understanding the information behavior of the LGBTQIA+ community, specifically younger members of the community, cultural heritage institutions can become more accessible and as prepared as possible to meet their users' needs.
Choose Key Words
Using key words help narrow your search. Using key words related to LGBTQ+ youth information behavior will help yield useful results. Examples of such keywords can be found below.
You can use subject headings, which are like specific labels that identifies the subject of a material, in order to find relevant materials. You can find a list of subject headings on the Library of Congress website or choose from the following list: